Privacy Policy for Ask James Ai, built by Building Services Ai

Effective Date: Monday 2nd September 2024

At BuildingServices.ai, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure that your data remains secure.

By using BuildingServices.ai, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to enhance your experience with our services and ensure optimal performance. The types of data we may collect include:

a. Personal Information
When you register or interact with BuildingServices.ai, we may collect the following personal information:
– Full name
– Email address

b. Usage Data
When you use our web app, we automatically collect usage data, including:
– IP address
– Browser type and version
– Device information
– Date and time of access
– Pages visited
– Search queries, including the regulations, compliance, maintenance schedules, and equipment parts you search for

c. Uploaded Files and Photos
If you upload a photo or file to our system (e.g., photos of parts, equipment), we may collect the content of that file to process your request and provide relevant results.

d. Cookies
We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies may include session tokens, preferences, or authentication data.

2. How We Use Your Information

We use the data collected to provide and improve our services. Specifically, we use your information to:
– Provide relevant search results for regulations, compliance documents, maintenance schedules, and parts
– Facilitate the use of AI tools (such as photo recognition for part identification)
– Improve the accuracy and functionality of our services
– Communicate with you about updates, new features, and relevant announcements
– Maintain and secure our website and services

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
– Service Providers: We may share your information with third-party service providers (such as hosting services, AI processing partners) to facilitate the operation of our services.
– Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes (e.g., a court order, subpoena).

4. Data Security

We are committed to securing your data. We use various technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
– Encryption of sensitive data
– Regular security assessments
– Access controls and authentication procedures

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:
– Access: You may request a copy of the personal information we hold about you.
– Rectification: You may request corrections to any inaccurate or incomplete information.
– Deletion: You may request the deletion of your personal data, subject to any legal requirements for data retention.
– Restriction: You may request to restrict the processing of your data under certain conditions.
– Objection: You may object to the processing of your data based on legitimate interests or direct marketing.
– Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request in accordance with applicable law.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their content, privacy practices, or data collection policies. We recommend reviewing the privacy policies of those sites before providing any personal information.

7. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

8. International Data Transfers

If you are accessing our services from outside [Insert Your Country/Region], please be aware that your information may be transferred to, stored, and processed in countries other than your country of residence. By using our services, you consent to such transfer and processing of your data.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

– Email: info@buildingservices.ai

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By using Ask James Ai, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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